/* Ampersand · chat de orientación PAP */
.pap-chat{position:fixed;right:max(1.25rem, env(safe-area-inset-right));bottom:max(1.25rem, env(safe-area-inset-bottom));z-index:2147483000;font-family:Poppins,Arial,sans-serif;color:#1a1726}
.pap-chat *{box-sizing:border-box}
.pap-chat__launcher{border:0;cursor:pointer;border-radius:999px;background:#4b9d81;color:#fff;padding:.86rem 1.12rem;display:flex;align-items:center;gap:.62rem;font:700 .84rem/1 Poppins,Arial,sans-serif;box-shadow:0 12px 30px rgba(17,15,26,.20);transition:transform .2s ease,box-shadow .2s ease,background .2s ease}
.pap-chat__launcher:hover{transform:translateY(-2px);background:#2f765f;box-shadow:0 16px 38px rgba(17,15,26,.25)}
.pap-chat__launcher:focus-visible{outline:0;box-shadow:0 0 0 4px rgba(75,157,129,.28),0 12px 30px rgba(17,15,26,.20)}
.pap-chat__panel{position:absolute;right:0;bottom:0;width:min(390px,calc(100vw - 2rem));height:min(610px,calc(100vh - 2rem));display:none;flex-direction:column;overflow:hidden;background:#fff;border:1px solid rgba(17,15,26,.11);border-radius:1rem;box-shadow:0 24px 70px rgba(17,15,26,.28)}
.pap-chat.is-open .pap-chat__panel{display:flex;animation:papChatIn .2s ease both}.pap-chat.is-open .pap-chat__launcher{display:none}@keyframes papChatIn{from{opacity:0;transform:translateY(10px) scale(.98)}to{opacity:1;transform:translateY(0) scale(1)}}
.pap-chat__header{min-height:78px;padding:1rem 1.05rem;display:flex;justify-content:space-between;align-items:center;background:#17151d;color:#fff}
.pap-chat__identity{display:flex;gap:.7rem;align-items:center}.pap-chat__identity strong{display:block;font-size:.95rem}.pap-chat__identity small{display:block;margin-top:.06rem;color:rgba(255,255,255,.67);font-size:.68rem}
.pap-chat__avatar{display:grid;place-items:center;width:2.25rem;height:2.25rem;border-radius:50%;background:#4b9d81;color:#fff;font-weight:700;font-family:"Source Serif Pro",Georgia,serif;font-size:1.15rem}
.pap-chat__actions{display:flex;gap:.15rem}.pap-chat__icon{border:0;background:transparent;color:#fff;width:2rem;height:2rem;border-radius:50%;display:grid;place-items:center;font-size:1.25rem}.pap-chat__icon:hover{background:rgba(255,255,255,.12)}
.pap-chat__messages{flex:1;overflow-y:auto;padding:1.15rem 1rem 1rem;background:#f4f6f2;scroll-behavior:smooth}
.pap-chat__message{display:flex;margin-bottom:.78rem}.pap-chat__message--user{justify-content:flex-end}.pap-chat__bubble{max-width:86%;padding:.72rem .82rem;border-radius:.8rem;font-size:.8rem;line-height:1.52;white-space:pre-wrap;overflow-wrap:anywhere}.pap-chat__message--assistant .pap-chat__bubble{background:#fff;color:#1a1726;border:1px solid rgba(17,15,26,.09);border-bottom-left-radius:.25rem}.pap-chat__message--user .pap-chat__bubble{background:#1a1726;color:#fff;border-bottom-right-radius:.25rem}
.pap-chat__typing{display:inline-flex;gap:.24rem;align-items:center;min-height:1rem}.pap-chat__typing span{width:.34rem;height:.34rem;border-radius:50%;background:#8a948a;animation:papDot 1s infinite ease-in-out}.pap-chat__typing span:nth-child(2){animation-delay:.12s}.pap-chat__typing span:nth-child(3){animation-delay:.24s}@keyframes papDot{0%,80%,100%{transform:scale(.65);opacity:.55}40%{transform:scale(1);opacity:1}}
.pap-chat__quick{display:flex;flex-wrap:wrap;gap:.42rem;padding:.68rem .85rem .7rem;background:#f4f6f2;border-top:1px solid rgba(17,15,26,.08)}.pap-chat__quick button{border:1px solid rgba(17,15,26,.17);border-radius:999px;padding:.39rem .58rem;background:#fff;color:#314033;font:600 .68rem/1.25 Poppins,Arial,sans-serif;text-align:left}.pap-chat__quick button:hover{border-color:#4b9d81;background:#e5f0eb}
.pap-chat__handoff{padding:.6rem .85rem;background:#f4f6f2}.pap-chat__handoff a{display:flex;justify-content:center;align-items:center;gap:.42rem;width:100%;padding:.66rem .7rem;border-radius:999px;background:#4b9d81;color:#fff;font:700 .74rem/1.2 Poppins,Arial,sans-serif;text-decoration:none}.pap-chat__handoff a:hover{background:#2f765f}
.pap-chat__form{display:flex;gap:.5rem;align-items:flex-end;padding:.72rem .85rem .45rem;background:#fff;border-top:1px solid rgba(17,15,26,.1)}.pap-chat__form textarea{resize:none;min-height:42px;max-height:96px;flex:1;border:1px solid rgba(17,15,26,.19);border-radius:.55rem;padding:.65rem .7rem;font:400 .78rem/1.35 Poppins,Arial,sans-serif;color:#1a1726;outline:none}.pap-chat__form textarea:focus{border-color:#4b9d81;box-shadow:0 0 0 3px rgba(75,157,129,.18)}.pap-chat__form button{flex:0 0 42px;height:42px;border:0;border-radius:.55rem;background:#1a1726;color:#fff;font-size:1.1rem}.pap-chat__form button:disabled{opacity:.5;cursor:not-allowed}.pap-chat__notice{padding:0 .95rem .8rem;margin:0;background:#fff;color:#788077;font-size:.61rem;line-height:1.35}
@media (max-width:575.98px){.pap-chat{right:max(.75rem, env(safe-area-inset-right));bottom:max(.75rem, env(safe-area-inset-bottom))}.pap-chat__launcher{padding:.77rem .92rem;font-size:.76rem}.pap-chat__panel{width:calc(100vw - 1.5rem);height:min(640px,calc(100vh - 1.5rem))}}
@media (prefers-reduced-motion:reduce){.pap-chat *, .pap-chat *::before,.pap-chat *::after{animation-duration:.01ms!important;transition-duration:.01ms!important}}